In order to proceed with the entire process we kindly ask you to provide us with:  Picture of the damaged item  Picture of the box you received you...

We are sorry for the inconvenience. We will resolve the issue in the shortest time possible. Kindly provide the following information: Order n...

We are sorry for the inconvenience. We will resolve the issue in the shortest time possible. Kindly provide following information: Order numbe...

Most of our clothing brands have a size-chart that is available on each individual product page. You can use this website as a reference to compare UK/U...

You can find instructions for the wool care on the URL below: https://mallofnorway.com/how-to-wash-wool-clothes

You can find instructions for the down jackets washing on the URL below: https://mallofnorway.com/how-to-wash-down-jackets

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The price that can be seen on the checkout page is total. The VAT is included so there are no additional costs.

The estimated return time depends on the bank. It can take up to 15 days until the return payment reaches the account.

We can’t give you the precise day the product will be available again. You can receive the notification if you click on the button NOTIFY ME on the prod...