FAQ

What are the shipping options and costs ( standard, express)?
Shipping prices vary depending on the weight and size of the parcel, and your location. The shipping cost is calculated and displayed before you complete yo...
Wed, 12 Aug, 2020 at 2:24 PM
I have a problem completing the order. Can you assist?
We would like to help you out. Could you please describe the error message that is popping up so we would be able to send more specific information ...
Wed, 12 Aug, 2020 at 2:24 PM
Defect on clothing after a few uses?
We are sorry for the inconvenience. We will resolve the issue in the shortest time possible. Kindly provide the following information: Product...
Wed, 12 Aug, 2020 at 2:24 PM
UK/US sizes in EU Sizes
Size charts are available on the product page for the specific product by clicking on its Size Chart tab. If you want to check a more detailed compar...
Fri, 2 Oct, 2020 at 11:44 AM
The item I ordered is different of the picture
All the product pictures on our website are in high resolution. Still, it  might be a difference in color due to the light of the studio but it shou...
Wed, 12 Aug, 2020 at 2:24 PM
The shipment costs are too expensive
We use the shipping methods that are proving to be safe for our users minimizing delay options. Shipping itself is a complex process that has separate c...
Wed, 12 Aug, 2020 at 2:24 PM
Why do you not deliver to my country?
We use DHL as the most secure and efficient shipping company worldwide. DHL Parcel International Standard provides shipping of parcels to over 220 count...
Wed, 12 Aug, 2020 at 2:25 PM