FAQ
Mall of Norway is based in Flåm and Ålesund - Norway. Keep in mind that we have international shipping as well if you are based internationally.
Wed, 12 Aug, 2020 at 2:22 PM
The products are shipped from Flåm - Norway. Keep in mind that we have international shipping as well if you are based internationally.
Wed, 12 Aug, 2020 at 2:22 PM
Unfortunately, there is no such option. We have a standard shipping option that requires from 3-5 days.
Wed, 12 Aug, 2020 at 2:22 PM
We are based in Norway and we have an international shipping option for international customers. All international Visa,Mastercard and American Express ...
Wed, 12 Aug, 2020 at 2:22 PM
All international Visa, Mastercard, and American Express cards are accepted as payment methods. Alternative payment methods are also available such as K...
Wed, 12 Aug, 2020 at 2:22 PM
The estimated delivery time depends on the country the order is shipped to. It can take from 3-7 business days in order for the product to reach your de...
Wed, 12 Aug, 2020 at 2:22 PM
There are two ways to check the status of your order. You can check the status at the customer area or confirmation email.
Wed, 12 Aug, 2020 at 2:22 PM
It is possible to cancel or change the order in the initial status before the parcel is shipped. From that moment onwards cancelation or item change is ...
Wed, 12 Aug, 2020 at 2:22 PM
It is not possible to exchange the order, it is though possible to return the order and get refunded and then to place a new order with the size-color t...
Wed, 12 Aug, 2020 at 2:22 PM
In order to get informed about our order policy, kindly check the conditions on our website: https://mallofnorway.com/delivery-and-returns/ We ha...
Fri, 16 Oct, 2020 at 5:04 PM